Terms of Use
1. Booking Process
1.1. By making a reservation with Elix Travel, you acknowledge that you have read, understood, and agreed to these booking terms and conditions.
1.2. All bookings are subject to availability and confirmation.
2. Payment
2.1. A deposit or full payment may be required at the time of booking, as specified for each service.
2.2. Payment methods accepted include credit/debit cards, bank transfers, and other methods specified by Elix Travel.
2.3. If full payment is not received by the due date, Elix Travel reserves the right to cancel the booking without further notice and retain any applicable cancellation fees.
3. Pricing
3.1. Prices quoted are subject to change without notice until a booking is confirmed.
3.2. Any additional charges, such as taxes, fees, or surcharges, will be clearly communicated to you before the booking is confirmed.
4. Cancellations and Amendments
Cancellation and amendment policies vary by service and may incur fees. Please refer to the specific terms provided for your booking.
5. Travel Insurance
We strongly recommend that you purchase comprehensive travel insurance to protect against unexpected events and cancellations.
6. Passport and Visa Requirements
It is your responsibility to ensure you have the required passport and visa documentation for your trip. Elix Travel will not be liable for any denied entry or travel disruptions due to insufficient documentation.
7. Travel Documents
Travel documents, such as tickets and itineraries(if any), will be provided to you prior to your trip. It is your responsibility to review and verify all details.
8. Complaints
If you encounter any issues during your trip, please inform Elix Travel immediately. We will make every effort to resolve the matter promptly.
9. Data Protection and Privacy
Elix Travel collects and processes personal data in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.
10. Force Majeure
Elix Travel shall not be liable for any failure or delay in the performance of its obligations due to circumstances beyond its control, including but not limited to acts of God, natural disasters, war, civil unrest, and government actions.
By booking with Elix Travel, you acknowledge that you have read and agree to these terms of use.